The fact that Battle.net's method of cross-game communication forces you to give out your full real life name (the one associated with your credit card,no less!) as part of the "RealID" is a [bleep]ing travesty.
IT NEEDS TO GO.
ActiBlizz, I know you really are banking on leveraging facebook and RL social networking and stuff, but you are purposely crippling the useability of your service for absolutely NO benefit to the user. The ONLY people who benefit from forcing realIDs to use real names are ActiBlizz shareholders and executives.
I do not want to give out my name over the internet. I want to go by my handle. I want to keep my RL and gaming life separate. The excuse that "well don't give our your realID to anyone to whom you don't want to give your real name" is complete buttpoopcrap, because it means you are explicitly saying that no one should be using the cross-game communications with their in-game friends that they only met through their guild.
It essentially locks a ton of people out of the service. A service you want to be successful. It can't be used for its intended goddamn purpose because using it opens up a personal security/privacy breach with no way to opt out except to not use the service at all. When it would be SO EASY to just plug that security hole so users could actually use the service freely.
Why didn't you instead just announce "there will be no cross-game communication available in battle.net for people you meet online".
Again, this ONLY hurts the end user and the success of the product's widespread use. So why is the real name being forced in there? Is it really just for facebook integration? Is that really so profitable that it's worth hamstringing the entire service until it's almost pointless? Why would you EVER do it this way??!??!
Yours in INCANDESCENT RAGE,
(not my real name, which means that I can't use it as my battle.net handle without giving out my real name to everyone that my blogging persona wants to keep in touch with, thus destroying the purpose of the pseudonym entirely!)
PS: and I quote:
"You will also be able to see the first and last name of your Real ID friends and their Real ID friends."
Yep. If you friend someone with your Real IDs, anyone that other person EVER adds will be able to see YOUR personal information without any way for you to block it except drop that friend.
Why would you force real names on there when the system would be so much more useable and less [bleep]ing dangerous if you just let us opt out of displaying our real names?